Privacy Policy

Effective Date: 1 May 2025

Who We Are

Fletcher’s Restaurant is an independent restaurant located in Plymouth, UK. Our website address is: https://fletchersrestaurant.co.uk

What Information We Collect

We may collect the following personal information when you interact with our website:
  • Name
  • Email address
  • Phone number
  • Billing and delivery addresses (for voucher orders)
  • Other information submitted through contact or mailing list forms
 

How We Use Your Information

We use your data to:
  • Respond to enquiries and provide customer support
  • Process and deliver gift voucher orders
  • Send updates, news, and offers (if you opt-in)
  • Improve our website and services
We do not sell or share your information with third parties for marketing purposes.

Lawful Basis for Processing

We collect and use your data under the following lawful bases:
  • Your consent (e.g. mailing list opt-ins)
  • Performance of a contract (e.g. voucher purchases)
  • Legal obligations
  • Legitimate interests (e.g. handling enquiries)
 

Data Retention

We only keep your data as long as necessary to fulfil the purposes listed above or to comply with legal requirements.

Your Rights

Under UK GDPR law, you have the right to:
  • Access the data we hold about you
  • Request corrections or deletion of your data
  • Withdraw consent where applicable
  • Complain to the Information Commissioner’s Office (ICO)
 

Cookies

We may use cookies to enhance your browsing experience. These do not collect personal data unless you submit it. You can disable cookies in your browser settings.

Third-Party Services

We use GDPR-compliant third-party providers (e.g. payment processors, email platforms) to deliver our services. They only process your data as needed.

Contact Us

If you have any questions or wish to make a data request, please contact us: